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Void or Comp on FLO Lite

This article will walk you through a void on FLO Lite

Applying Void

NOTE: You can void the entire order from the checkout page after clicking the Pay button and selecting Void on the screen.

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  1. This screen shows the order taken from Main Dining with 3 items added to it. The balance to be paid is displayed at the bottom.
  1. After verifying the order at the checkout screen, click the Pay button at the bottom.
 

NOTE: Employees with permissions can void individual items by clicking the pencil in the top left (when enabled)

 
Notion image
 
 
 
 
 
 
 
 
  1. A new screen will appear where you can choose the mode of payment.
  1. It also displays the Void and Comp options; choose Void at the bottom.
 
Notion image
 
 
 
 
 
 
 
 
  1. The Void screen pops up. Either enter the valid reason to void the order or select from the pre-defined reasons. Once you are done with the selection, click Apply at the bottom.
  1. Now you can go to the Orders section to verify the specific order has been voided.
 
 

Applying Comp

NOTE: You can mark the order as a comp from the checkout page after clicking the Pay button and selecting Comp on the screen.

Notion image
 
 
 
 
 
 
 
  1. This screen shows the order taken from Main Dining with 3 items added to it. The balance to be paid is displayed at the bottom.
  1. After verifying the order at the checkout screen, click the Pay button at the bottom.
 

NOTE: Employees with permissions can comp individual items by clicking the pencil in the top left (when enabled)

Notion image
 
 
 
 
 
 
 
 
 
  1. A new screen will appear where you can choose the mode of payment. It also displays the Void and Comp options; choose Comp at the bottom.
Notion image
 
 
 
 
 
 
 
  1. The Comp screen pops up. Either enter the valid reason to mark the order as comp or select from the pre-defined reasons. Once you are done with the selection, click Apply at the bottom.
  1. Now you can go to the Orders section to verify the specific order has been marked comp.
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